"One of the recommendations made in the NNHRC Assessing Race Relations report has been forwarded to the Navajo Nation Division of Economic Development for the establishment of a Navajo Better Business Bureau, which would play the role of other better business bureauís but specifically for the Navajos."

"The recommended Navajo Better Business Bureau would be authorized to receive consumer complaints and publish an annual businesses directory that certifies off-reservation business as Navajo friendly and list those that should be avoided and why; provide information on Navajo employment, including retention rates; cultural sensitivity training and whether management training is offered to Navajo employees."

Source: NNHRCs Assessing Race Relations Public Hearing Report

NNHRC has begun to research other avenues to address consumer related concerns such as a consumer protection bureau.